Before booking a consultation, please ensure you have thoroughly read both the
                                                        Consumer Guide
                                                        and the
                                                        Migration Agent's Code of Conduct.
                                                        These documents explain the role of a Registered Migration Agent and outline the professional standards we are committed to upholding.
                                                    
                                                    
                                                        To better understand workplace entitlements and protections in Australia, we also recommend reviewing the
                                                        Workplace Rights Guide.
                                                    
                                                 
                                                
                                                    Before You Book
                                                    
                                                        
                                                            
                                                                | Consultation Fee | 
                                                                
                                                                    
                                                                        - AUD 90.00 (plus GST) for clients located in Australia
 
                                                                        - PHP 3,500.00 for clients located in the Philippines
 
                                                                        - AUD 100.00 for clients in all other international locations
 
                                                                     
                                                                 | 
                                                            
                                                            
                                                                | Duration | 
                                                                
                                                                    
                                                                        - Each consultation session is 30 minutes in length.
 
                                                                     
                                                                 | 
                                                            
                                                            
                                                                | Time Zone | 
                                                                
                                                                    
                                                                        - All consultations are scheduled according to Australian Western Standard Time (AWST) – Perth Time.
 
                                                                        - If you are located in Eastern Australia or outside of Australia, please take the time difference into account.
 
                                                                     
                                                                 | 
                                                            
                                                            
                                                                | Availability | 
                                                                
                                                                    
                                                                        - Consultations are available on weekends only.
 
                                                                        - After booking, we will contact you to confirm the next available time slot.
 
                                                                     
                                                                 | 
                                                            
                                                            
                                                                | Urgent Matters | 
                                                                
                                                                    
                                                                        - If your situation is urgent or time-sensitive, please proceed with the booking. We will do our best to accommodate you sooner, depending on availability.
 
                                                                     
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                                                    Important Policies
                                                    
                                                        
                                                            
                                                                | Scope of Consultation | 
                                                                
                                                                     The consultation is intended to provide initial advice on a single matter, as agreed upon at the time of booking. 
                                                                    Please note: 
                                                                    
                                                                        - The consultation does not include ongoing support, responses to follow-up questions, or advice on additional, unrelated issues.
 
                                                                        - This is not a retainer service, and it does not grant unlimited access to the agent after the session.
 
                                                                        - If you need assistance with another matter or require continued support, we kindly ask that you book a separate session or formally engage our services.
 
                                                                     
                                                                    This ensures we can provide each client with focused, high-quality service. 
                                                                 | 
                                                            
                                                            
                                                                | Cancellation & Rescheduling | 
                                                                Appointments must be cancelled or rescheduled at least 24 hours in advance. Late cancellations or no-shows may result in the forfeiture of the consultation fee. | 
                                                            
                                                            
                                                                | Refund Policy | 
                                                                Consultation fees are non-refundable once the appointment is confirmed, except in cases where the agent is unavailable or an error occurs on our part. | 
                                                            
                                                            
                                                                | Privacy & Confidentiality | 
                                                                
                                                                    All information shared during the consultation will be treated as confidential and handled in accordance with our
                                                                    Privacy Policy.
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